F&S Information Technology Services (ITS)
Hosting Meetings in F&S Conference Rooms
Determine how you can use telecommunications hardware and software to host productive, seamless meetings. CLICK HERE: F&S Conference Rooms
Tip #1
As of November 17, 2016, all connections attempting to use Microsoft Remote Desktop to connect to the Illinois network from off-campus have stopped working unless connecting through the University’s VPN service. To setup VPN on your home computer go to https://answers.uillinois.edu/illinois/98773
Tip #2
Did you know that Campus policy is to keep your computer screen locked when you are away from your desk? To quickly do this hold down the Windows key on your keyboard while pressing the L key (Windows + L).
Tip #3
Did you know there are instructions on how to download the Outlook application on your mobile phone? Technology Services offers an entire web page on the setup of Android and iPhone/iPad devices. It is available at: https://answers.uillinois.edu/illinois/page.php?id=47591
ITS Support Desk
Hours
8 AM – 5 PM
Monday – Friday
The Help Desk is closed on campus holidays.
Online: Technical Support Form
Using this form will create a help desk ticket for IT to track and resolve the issue
Email: F&S ITS Help Desk
(fandsupportdesk@illinois.edu)
Emailing will create a help desk ticket for IT to track and resolve the issue.
Phone: 217-244-6350
If calling outside normal business hours, leave a message and someone from the IT staff will contact you at the start of the next business day
Walk-In
IT Services department is located in the basement of the Physical Plan Services Building. Assistance is available in Room 20.
How-To Documents
Change your NetID Password
Get Started: Users’ IT Guide
Remote Desktop Connection